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Global Contexts: Case Studies in International Technical Communication

This book is available for fall 2000 adoption.

Edited by Deborah S. Bosley, University of North Carolina at Charlotte
Copyright: 2001
Status: Coming 08/18/2000
Format: Paper, 300 pp
ISBN: 0-205-28682-8
Price: $40.00 US
Request an Exam Copy: http://vig.abacon.com/catalog/

ORDER THIS BOOK: Buy the Book! AMAZON.com

Summary

Global Contexts offers a series of case studies about real and fictitious situations that allow students to understand the issues surrounding international and cross-cultural technical communication. Cases are individually authored and have been created by many of the leading authorities in the field of international technical communication. The text is intended to help graduate and undergraduate students understand the context of and issues involved in writing for international audiences, as it has become increasingly common in the evolving global marketplace to address such audiences, especially in technical fields.

Appropriate Courses

Designed for courses in Introductory Technical Communication courses, International Technical Communications or Advanced Technical Communications.

Features

Each case includes an analysis by its author to help students begin to comprehend the key issues the case contains. Chapters contain information about cross-cultural issues such as high and low-context cultures and high and low-proximity cultures to offer a framework for case analysis. Cases are written in narrative form to easily engage students and provide a familiar construct for analysis. Several writing assignments accompany each case in order to focus students on key communication issues. Each case includes a list of Relevant Readings - books and articles associated with the issues in that case.

Table of Contents

Encountering International Documentation

Multilevel Challenges for Technical Documentation: Encountering Chinese Culture -- Craig Hansen

A Visit to the Forbidden City: A Sign of the Times -- Sam Dragga

Developing Documentation for Latin American Accountants at P&G: Conceptions of the Self -- Barry Thatcher

Remembering Differences of Context and Proximity

High- and Low-Context Cultures: How Much Communication is Too Much -- Emily Thrush

Cultural Issues in Corporate Hierarchies: Keeping your Distance Isn't That Simple -- Roger Baumgarte

Designing Risk and Hazard Management Projects

Risk-based Design in a Pipeline Engineering Project for Colombia: 'First, Do No Harm' -- Linda Driskill

Communicating the Risks of Natural Hazards: The World-at-Large is at Stake -- Nancy Hoft. The entire text is online with active Web and email links!

Human Error, Communication Failures, and the Sinking of the M/S Estonia: Recipes for Disaster -- Elizabeth Lynn

Learning Conventions of Translation and Language

Translating User Manuals: A Surgical Equipment Company's 'Quick Cut' -- Bruce Maylath

Usage Study as an Interactive Strategy for International Team Building: The Never-Ending Story -- Boyd H. Davis

Resolving Cultural Misunderstandings in Crisis Situations: The Case of the Inexperienced Entrepreneurs -- Jayne Moneysmith

Developing International Collaborations

Culture Preferences at the Supermarket: Producing Iowa Pork for the Japanese Market -- Lee S. Tesdell

A Venture Between American Academe and Corporate Malaysia: A Cyber-University Blues -- Tom Lannin

An American Education: Conversion to the 'First World' Perspective -- Sushil Oswal



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http://www.world-ready.com/bgd.htm -- Revised: 18 FEBRUARY 2002
Copyright © 2002 Nancy Hoft Consulting. All Rights Reserved.
nhoft@world-ready.com

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