Outline

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Nancy Hoft Consulting

Publications Managers

Project Managers

Marketing Managers

Translation Managers

Training Managers

Managing International Documentation Projects

International documentation projects require significantly more coordination and planning than those targeting a domestic audience. Managers must successfully integrate a range of new elements including international legal requirement, new players, budgets and scheduling demands. All are critical to the success of the product.

Learn how to develop an effective strategy for international documentation projects that puts control in your lap. You will review the elements of a successful strategy through lectures, case studies, dozens of practical tips and relevant articles.

The most unique aspect of the course is an intensive, lively review of an international documentation cycle. Here all participants have an opportunity to share their good and bad experiences--phase by phase, task by task--in a focused environment. Participants leave not only with a better understanding of their international documentation cycles, but with many new ideas for improving the efficiency and effectivess of their management and documentation development processes.

Objectives
Context: Big Emerging Markets (BEMs); Industries; Maturation Progression; Trends
Case Studies: These change often. Each case study is real and current.
Ten Elements of an Effective Strategy
Online Documentation: Technical Challenges; Localization Techniques
Processes: Typical Documentation-Development Cycle; A Localization Development Cycle; Diagramming; Preparing for Best/Worst Case Scenarios
The Schedule: Culture and Communication; Translation Metrics; Translation Reviews; Quality; Simultaneous Release
The Budget: How Translations Are Priced; Factors that Affect the Price of Translation; Hidden Costs
Quality and Concurrence: Developing a Quality System; Creating and Environment of Concurrence; The Global Enterprise; Enabling Technologies