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Education

Non-Credit, Non-Degree Continuing Education

Current Professional Affiliations

Publications

Conference Presentations and Speaking Engagements

Teaching

Industry Consulting
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Nancy Hoft's Academic Vita


Education

Michigan Technological University, Houghton, MI (September 1996-Present). Doctoral Student, Rhetoric and Technical Communication Program, Humanities Department.

Summer Institute for Intercultural Communication, Forest Grove, OR (Summer, 1998). Graduate Courses: Power and Cultural Stratification in Intercultural Relations; Achieving Styles, Learning Styles, and Educational Design; and Advanced Intercultural Communication Theory.

University of Bridgeport, School of Law, Bridgeport, CT (1989).

Northeastern University, Graduate School, Technical and Professional Writing Program, Boston, MA (1986-1989). Courses: On-line Documentation, Writing for Publication, Technical Writing Theory and Practice, Graphic Design, and Research Materials and Methods.

University of Connecticut, Storrs, CT (1980-1983). Bachelor of Arts in English. Honors Program. Concentration in writing and literature.

Syracuse University, School of Fine Arts, Syracuse, NY (1979-1980). Figure Drawing, composition, and art history.


Non-Credit, Non-Degree Education

Novell Authorized Education Center, CDS, Westboro, MA (1992-1993). Completed Novell's Certified NetWare Engineer (CNE) program. Courses completed: System Manager (v. 3.11), Advanced System Manager (v. 3.11), Networking Technologies, TCP/IP, Novell NFS, and NetWare Service and Support.

Washington Academy of Languages, Seattle, WA (1992). German I.

Bellevue Community College, Bellevue, WA (1991). Beginning Programming in C and Introduction to Multimedia continuing education courses.

Boston Center for Adult Education, Boston, MA (1985-1989). Courses: Interviewing Techniques, Photography, Editing, and Beginning Japanese.


Current Professional Affiliations

Society for Technical Communication. Member since 1984. Senior Member. Previous volunteer positions:
  • Guest Editor, Technical Communication. Special Issue: Global Issues, Local Concerns (May 1999).
  • Manager of the society-level International Technical Communication Special Interest Group (1994-1995). Listserver Administrator for the ITC SIG (1997-1998).
  • Member of the society-level International Policy Committee (3 years) and the PIC Advisory Committee (3 years).
  • Manager, International Employment (1 year).
  • Founding manager, Puget Sound International SIG (1 year) and the NNE-Boston Chapters's International SIG (1 year).
  • Coordinating Reviewer and Reviewer, Technical Communication, on submissions relating to international technical communication.
  • Judge, International Online Competition.
  • Best of Show Judge for the Region 1 Publications Competition.
  • Judge for the Technical Publications Art Competition (Central Connecticut Chapter).
  • Served on Program Committees for four STC chapters nationwide.
Council for Programs in Technical and Scientific Communication. Since 1995.

Institute of Electrical and Electronics Engineers. Professional Communication Special Interest Group. Since 1997.

Society for Intercultural Education Training and Research. Since 1995.

Association for Computing Machinery. Special Interest Group Memberships: SIGCHI, SIGDOC. Since 1997.

Localization Industry Standards Association.


Publications

Books

Hoft, Nancy. International Technical Communication: How to Export Information about High Technology. New York: John Wiley & Sons, 1995. Award of Excellence, STC Region 1 Publications Competition.


Horton, Bill, Lee Taylor, Art Ignacio, and Nancy Hoft. The Web Page Design Cookbook. New York: John Wiley & Sons, 1996.

Book Chapters

"Communicating the Risks of Natural Hazards: The World-at-Large is at Stake." In Global Documentation: Case Studies in International Technical Communication. Ed. Deborah S. Bosley. Boston: Allyn & Bacon. Publication Date: 2000.

"Creating a Cultural Model." In International User Interfaces. Eds. Elisa Del Galdo and Jakob Nielsen. New York: John Wiley & Sons, 1996.


"Resources for International Technical Communication." In International Dimensions of Technical Communication. Ed. Deborah Andrews. Arlington: Society for Technical Communication, 1996.

Articles

"A Curriculum for the Research and Practice of Technical Communication," Technical Communication, vol. 42 (1995): 650-652.


"Giving Software a Local Angle is a Tough, Risky Job," Puget Sound Business Journal, September 30, 1991.


Andrews, Deborah C., Jan H. Spyridakis, Linda P. Driskill, and Nancy L. Hoft, "Forum: Teaching International Technical Communication", Technical Communication Quarterly vol. 7, no. 3 (Summer 1998), pp. 329-338.

Hoft, Nancy, Alexander von Obert, and Julian Zelenko. "Disappearing Borders: Forum 95." CBE Views, vol. 19, no. 1 (1996): 157.

Journal Issues

Guest Editor, Global Issues, Local Concerns, a Special Issue of Technical communication, the journal of the Society for Technical Communication, published in May 1999.



Conference Presentations and Speaking Engagements

2002

  • "Exploring the Ambassadorial Role of Technical Communicators and Its Pedagogical Implications." Accepted paper presentation for the panel Promoting and Living with Our Professional Diversity, to be presented at the annual conference of the Association of Teachers of Technical Writing (ATTW) in Chicago, Illinois, on 20 March, 2002. ABSTRACT

  • Featured presenter, Orlando Chapter (Florida) meeting of the Society for Technical Communication on 26 March, 2002. Topic will focus on some aspect of international technical communication.

2001

  • Panelist, "International Employment", which was part II of the Global Communication Town Meeting, 48th Annual Conference, STC, Chicago, IL, 14 May 2001.

2000

1999

  • "Analyzing International Users," "Writing and Designing for Localization," and "Cross-Cultural Communication, and "Converting Print Documents to the Web," Technical Writing Clinic, Phoenix, AZ, February 1999, sponsored by SOLUTIONS, Inc.

  • "Culture: The Silent Language," as the Keynote Speaker, FutureTense, in Minneapolis, MN, February 1999, sponsored by the Twin Cities Chapter of the Society for Technical Communication.

  • "Building a Globalization Team" and "Writing and Designing for Localization," at the Publications Management Clinic in Orlando, FL, April 1999, sponsored by SOLUTIONS, Inc.

  • "Writing for Localization" and "Building a Globalization Team," TECHCOMM/99, in Arlington, VA, July 1999, sponsored by SOLUTIONS, Inc.

1998

  • "Writing Technical Information for the General Reader." Midland Writer's Conference, Midland, MI, 12-14 June 1998.

  • "Perpetuating the Capitalist Seduction: A Critical Look at Web Authors in Industry." Roundtable Session. Conference on College Composition and Communication, Chicago, IL, April 3, 1998.

  • "The Paradigm Shift: Migrating from Print to Web Publishing." Presentation at the 31st Hawaii International Conference on Systems Sciences, Genre in Digital Documents minitrack, Kohala Coast, Hawai'i, January 7, 1998.

1997

  • "Preparing World-Ready Information Products." Full-day course topic, Technical Communication Institute, Winnipeg, Manitoba, Canada, 6 June, 1997.

  • "Preparing World-Ready Information Products." Full-day, post-conference workshop for the 44th Annual Conference, STC, Toronto, Ontario, Canada, May, 1997. Abstract in the conference proceedings.


  • "Help System and Web Site Localization." Presentation for the WinHelp 1997 Developers Conference, Seattle, Washington, 11 February, 1997.

1996

  • "The Silent Language: Culture," Northern California Technical Communication Competition Awards Banquet, 10 February, 1996, Walnut Creek, California. Keynote Speaker.


  • "How Do I Put the World in My World Wide Web Pages?" (Panel), "Economic Solutions to International Technical Communication" (Discussion), "A Curriculum for the Research and Practice of International Technical Communication" (Paper), "Applying Object-Oriented Design Concepts to Web Publishing" (Demonstration), "Profiling Users from Around the World" (Full-Day, Post-Conference Workshop), 43rd Annual Conference, STC, Seattle, Washington, May 1996. Abstracts and one paper in conference proceedings.

  • "Migrating to Web Publishing," Boston Chapter, STC, 13 May, 1996.


  • "Tools and Processes for Creating Usable and Affordable World-Ready Information Products," Quality Information Products Process User Group Meeting, NCR Corporation, Dayton, Ohio, 15 May, 1996.


  • "Tips and Tricks: Translation and Creating International Information Products," Ohio Chapter, STC, Dayton, Ohio, 16 May, 1996.

1995

  • "Localization of WinHelp," WinHelp 95 Conference, WinWriters, Seattle, Washington, 7 February, 1995. Paper in conference proceedings.

  • "International Marketing: Cultural Issues," Global Trade Talks: International Marketing, Small Business Development Center, Portsmouth, New Hampshire, 23 February, 1995.


  • "International Technical Communication," InterChange Conference 1995, Andover, Massachusetts. Session Manager, April 1995.


  • "The New STC Ethical Guidelines: A Practical Interpretation" (Panel), "Profiling Users from Around the World" (Full-Day, Post-Conference Workshop), "Economic Solutions to International Technical Communication" (Discussion), "Core Information," (Panel) 42nd Annual Conference, STC, Washington, DC, April 1995. Abstracts in conference proceedings.


  • "International Business Communication: Strategies for Creating a World-Ready Information Product," Colloquium, Eindhoven University of Technology, Eindhoven, The Netherlands, 31 May, 1995.


  • "Do You Read Me? Addressing Readers Across Cultures," FORUM 95, International Council for Technical Communication, Dortmund, Germany, 14 November, 1995. Co-authored papers in preseedings and post-harvest publications.

1994

  • "Performing an International User Analysis" and "Cross-Cultural Writing," InterChange Conference 1994, Andover, Massachusetts, April 5, 1994. Papers in conference proceedings.

  • "Basic International Technical Communication" (Workshop), "Community Service: Giving Something Back Through Literacy Training" (Workshop), 41st Annual Conference, STC, Minneapolis, Minnesota, May 1994. Abstracts in conference proceedings.

  • "Creating Core Information" (Panel), The LISA Forum, Localization Industry Standards Association, Boston, Massachusetts, 25 August, 1994.

1993

  • "Basic International Technical Communication" (Workshop), "Management Strategies for International Technical Communication" (Workshop), "Community Service: Giving Something Back Through Literacy Training" (Workshop), 40th Annual Conference, STC, Dallas, Texas, June 1993.

1992

  • Seminar on International Technical Communication and Trade Show, Puget Sound Chapter, STC, Seattle, Washington, 2 March, 1992. Conceived and managed entire Seminar, which attracted 150 people from all over U.S. and Canada. Chapter received an International Recognition Award for its contribution to the field of International Communication.


  • "Low Budget/High Quality International Technical Communication" (Workshop), "Starting an International Special Interest Group in Your Chapter" (Workshop), "International Employment" (Panel), "Management Strategies for International Technical Communication" (Workshop), 39th Annual Conference, STC, Atlanta, Georgia, June 1992. Abstracts in conference proceedings.


  • "International Technical Communication and You," Northern New England Chapter of the STC, October, 1992.

1991

  • "Preparing for the Inevitable: Localizing Computer Documentation," SIGDOC '91, Association for Computing Machinery, Chicago, Illinois, 11 October, 1991. Paper in conference proceedings.


Teaching

College Courses

  • International Technical Communication
  • Technical and Scientific Writing

    Industry Seminars

    • Writing and Designing for an International Audience
    • Cross-Cultural Communication: How to Work with People Worldwide
    • Building a Globalization Team
    • Preparing World-Ready Information Products
    • Performing an International User Analysis
    • Writing for Translation
    • Managing International Documentation Projects
    • Creating World Wide Web Pages: Designing with HTML
    • Migrating Print Legacy Documents to the Web

    Industry Consulting

    This is a partial listing of clients of Nancy Hoft Consulting.
    Beacon Communications
    Bentley College
    Brown and Caldwell
    Camp, Dresser & McKee
    COGNOS
    Compaq Computer Corporation
    Crowe Chizek
    Digilog/Frontier Software
    Digital Equipment Corporation
    Digital Systems International
    DSC Communications
    Edgewater Technology
    Eindhoven University of Technology
    Enterprise Rent-A-Car
    Ford Motor Company
    HDR Engineering
    Intel Corporation
    IRI Software
    Kodak
    Localization Industry Standards Association
    Lotus Development Corporation
    Lucent Technologies
    Magic Solutions International
    McDonnell Information Systems
    Michigan Technological University
    Microsoft
    R.F. Weston
    Scientific Atlanta
    Siemans Medical Systems
    SOLUTIONS, Inc.
    Sun Microsystems, Inc.
    Telcordia
    Textron Defense Systems
    The Boeing Company
    Teknekron Communication Systems
    University of Washington
    University of California Extension
    Walmart Stores, Inc.
    Wang Laboratories
    World Health Organization
    Xerox
    Xyvision, Inc.
  • ~~~~~~~~~~~~~~~~~~~~~
    http://www.world-ready.com/vita.htm -- Revised: 18 FEBRUARY 2002
    Copyright © 2002 Nancy Hoft Consulting. All Rights Reserved.
    nhoft@world-ready.com

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